FREQUENTLY ASKED QUESTIONS.

Welcome to our FAQ section, whether you’re exploring our Semi-Custom Collection or considering a Custom Suite, we’re here to answer all your questions. Look for the labels for Custom or Semi-Custom to find answers tailored to your needs.

General Questions

When should I send save the dates?

There are no strict rules, but we recommend sending save the dates 6 to 8 months before your wedding day. This gives your guests ample time to plan.

If you’re planning a destination wedding or peak holiday dates, consider sending them out 10 to 12 months in advance to accommodate travel arrangements and logistics. Tailor your timeline to suit your specific needs and circumstances.

When should I send wedding invitations?

Once your guests have marked their calendars, it’s time to send the big one: your invitations. We suggest sending them 12 weeks (3 months) before the wedding date to allow for RSVPs and any logistical planning.

Want to make an extra thoughtful gesture? Send out a reminder one month before the event. Your guests with chaotic schedules will thank you.

Are your designs sustainable?

Yes, we’re proud to offer:

Recycled or FSC-certified paper options
Eco-friendly printing techniques
Minimal-waste production practices

Let us know if sustainability is a priority, and we’ll craft something beautiful with the planet in mind.

Can you accommodate rush orders?

Rush orders may be possible depending on your timeline and the complexity of your suite. Please reach out to discuss your specific needs, and we’ll do our best to accommodate them.

Do you provide wording advice for invitations?

Absolutely. We know that getting the wording just right can be tricky. We offer tips and personalized suggestions to ensure your invitations are both elegant and informative.

Is it possible to request paper samples?

Yes, we can provide samples of the paper types listed in the Collection Guide. These samples allow you to feel the texture and quality firsthand.

Please note that additional samples, such as printed examples or materials outside the guide, are reserved for clients during the design process due to the vast variety of options available.

Do you offer wedding websites?

Yes, we’re excited to offer wedding websites as a modern complement to your printed stationery. They can serve as:

A handy tool to collect RSVP’s, menu preferences, etc.
A space to share additional details and updates easily, including accommodation info, maps, and schedules.
A post-wedding gallery where guests can access and download photos.

For Custom Suites, your wedding website will be uniquely designed to align perfectly with your aesthetic. For Semi-Custom Suites, we offer beautifully pre-designed templates with flexible sections that can be tailored to your needs.

Custom design request

Semi-custom request

back to custom collection

back to semi-custom collection

Questions about Semi-Custom

Can I make adjustments to an existing suite?

Absolutely, our Semi-Custom Suites are designed to be personalized.

You can customize:

Print methods
Paper types
Typography
Envelope colors
Envelope liners
Vellum wraps
Ribbons
Wax seals
Wreath designs

Explore the Collection Guide for all personalization options to make this suite truly yours.

What if I want a design element or color that’s not in the Collection Guide?

We’re happy to discuss customizations outside the guide, such as alternate envelope colors or unique vellum wrap designs. These custom changes are priced separately and can be added at any time during the design process.

How far in advance should I order a Semi-Custom Suite?

To ensure timely delivery, we recommend ordering your suite 6 to 9 weeks before your mailing date.

Check our guide: Click on your wedding month to see when to order and send your invitations:

Save the date: Order in May / Mail in August
Invitations: Order in August / Mail in October
Day of Stationery: Order in November
Save the date: Order in June / Mail in September
Invitations: Order in September / Mail in November
Day of Stationery: Order in December
Save the date: Order in July / Mail in October
Invitations: Order in October / Mail in December
Day of Stationery: Order in January
Save the date: Order in August / Mail in November
Invitations: Order in November / Mail in January
Day of Stationery: Order in February
Save the date: Order in September / Mail in December
Invitations: Order in December / Mail in February
Day of Stationery: Order in March
Save the date: Order in October / Mail in January
Invitations: Order in January / Mail in March
Day of Stationery: Order in April

Save the date: Order in November / Mail in February
Invitations: Order in February / Mail in April
Day of Stationery: Order in May
Save the date: Order in December / Mail in March
Invitations: Order in March / Mail in May
Day of Stationery: Order in June
Save the date: Order in January / Mail in April
Invitations: Order in April / Mail in June
Day of Stationery: Order in July
Save the date: Order in February / Mail in May
Invitations: Order in May / Mail in July
Day of Stationery: Order in August
Save the date: Order in March / Mail in June
Invitations: Order in June / Mail in August
Day of Stationery: Order in September
Save the date: Order in April / Mail in July
Invitations: Order in July / Mail in September
Day of Stationery: Order in October

What day-of stationery options are available?

We offer a full range of day-of stationery to complete your wedding experience. Each item is designed to match your chosen suite for a cohesive look:

- Ceremony programs
- Day schedules
- Welcome signs
- Directional signage
- Menus
- Table numbers
- Place cards
- Seating charts
- Thank-you cards
- Guest books
- Favor tags

Custom design request

Semi-custom request

back to custom collection

back to semi-custom collection

Questions about Custom design

How far in advance should I start a Custom Suite?

We work with only 8–10 clients each year for our bespoke design process. This exclusivity allows us to provide the highest level of personal attention and detail.

To qualify for our custom services, we recommend reaching out 8 to 10 months before your first mailing date. Please complete the inquiry form to help us gather the details for your personalized proposal.

What is included in a Custom Suite?

Your Custom Suite is entirely tailored to your vision. Popular elements include:

Save the Dates with envelopes
Invitations, RSVP cards, and envelopes
Envelope liners
Unique day-of items such as menus, programs, or guest books

Every piece is designed to align with your theme and aesthetic, ensuring a seamless and unforgettable presentation. If you dream it, we can create it.

What day-of stationery options are available?

On your wedding day, the smallest details make the biggest impact. While the following are our most popular items, we’re happy to create bespoke pieces to match your vision: